1. APPOINTMENTS

Your appointment suits your schedule.

2. CUSTOMER GREETING

A friendly welcome awaits you when entering our service area.

 

3. DIAGNOSIS

We listen to what you have to say and take the time to discuss the repair options with you.

4. REPAIR ORDERS

Before starting any service work on your vehicle, we will review the repair details with you and ask for a confirmation signature. 

 

5. PRICING

Our pricing policy is transparent.

6. PERFORMING SERVICE WORK

Your service will be performed in a timely and accurate manner. 

 

7. MONITORING

We will keep you informed regarding repair progress and changes in the timing.

8. VEHICLE HANDOVER

When you arrive to pick up your car, we will explain the repair details including the price and answer any questions you may have. 

 

9. FINAL INSPECTION

After the service work, the repair is cross-checked and quality controlled to ensure that all work has been completed, including cleanliness of your car.

X. PERFORMING SERVICE WORK

Your service will be performed in a timely and accurate manner. A final inspection will take place after the service work, the repair is cross-checked and quality controlled to ensure that all work has been completed, including cleanliness of your car. Follow-up Don’t be surprised if we get in contact with you a few days after picking up your vehicle. Your feedback contributes to our commitment to continuous service improvement.